Privacy Policy
Last Updated: October 22, 2025
EscapeYYZ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
We collect information that you provide directly to us and information that is automatically collected through your use of our service.
Information You Provide:
- Contact Information: When you sign up, we collect your email address and first name.
- Payment Information: For Premium subscriptions, payment processing is handled by our third-party partner, Stripe. We do not collect, store, or have access to your credit card details. We only receive a confirmation that your payment was successful and identifiers to manage your subscription status.
Information Collected Automatically:
- Usage Data: We may collect information about your interaction with our emails, such as whether you open them and which links you click. This is handled by our email service provider, Mailgun.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our service.
- To send you flight deal alerts, transactional emails, and other communications you have consented to receive.
- To manage your subscription, including processing upgrades and cancellations.
- To respond to your questions and provide customer support.
3. How We Share Your Information
We do not sell your personal information. To provide our service, we share information with trusted third-party providers who perform essential functions on our behalf. These categories of providers include:
- Payment Processors: To securely handle payments and manage subscriptions for our Premium members, we use Stripe. We do not store or have direct access to your credit card information.
- Email Delivery Services: To send you flight deal alerts, confirmations, and other transactional emails, we use a service provider like Mailgun.
- Cloud Hosting & Infrastructure: To host our website and securely store our application data (including your subscriber information), we use secure cloud infrastructure and database providers.
Our internal systems process flight deal information to find and qualify deals. This part of the process does not involve your personal data.
4. Your Rights and Choices
You have the right to:
- Unsubscribe: You can opt-out of receiving our emails at any time by clicking the "unsubscribe" link in the footer of every email.
- Access or Delete Your Data: You may request to access or delete the personal information we hold about you by contacting us at [email protected].
5. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].